Terms and Conditions

Payment & Pricing

By Our terms & conditions, All prices quoted are in Australian Dollars (AUD)

VK4NGA Digital Voice Systems accepts Credit Card as methods of payment, using the very safe worldwide Square Payments platform. I also accept good old Direct Deposit/Bank Transfer.

Direct Deposit Account Details will be displayed at checkout (Please note that payments may take 1-3 business days to clear as this is a manual process. Choose credit card for instant payments.

PayPal payments are not accepted due to the extremely high fees that they charge for their service.

Change of Mind

If you have incorrectly ordered a product then I would consider an exchange for you within 14 days providing the item is in its original condition and has not been used. Note, I’ll first assess the product to ensure it’s resalable and notify you with a reply email.

Shipping & Delivery

All orders will be shipped via Australia Post. Your order will be shipped ASAP after I receive payment.

Australia Post has noted network delays in some areas.

Back Orders

Ate not generally accepted.

Damage in Transit

My products are carefully packaged for shipment. However, I realise that damage during transit may occur despite these precautions. Please check all shipments when they delivered for shortages or signs of damage. If you find a problem, reply to me via email. Even if the exterior cartons of your shipment appear undamaged. You should still unpack and examine the goods as soon as possible. Please do not dispose of any packing material until you have contacted us and satisfied with your delivery.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of VK4NGA Digital Voice Systems or its licensors and are protected by copyright laws and treaties around the world. All such rights reserved by VK4NGA Digital Voice Systems and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the above terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays/strikes/acts of God, for which we will not be responsible.

Australian Consumer Law

My products come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Moreover, You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.